Resa.K Skin Science

1. Stockist / store name (optional)

2. Roughly how many units of the Resa·K moisturisers have you sold or stocked in the past three months?

Fewer than 10

10–25

26–50

More than 50

3. Have you or your customers raised any concerns about the new airless pump packaging?

Yes

No

Not sure / no feedback yet

4. If yes, what is the nature of the concern(s)? (Select all that apply)

Pump stops dispensing before the product is finished

Difficulty getting the last of the product out / product wasted

Pump is hard to prime or stops working

Product sputters / air in the pump

Can't see how much product remains

Leakage or travel issues

Other (please specify)

5. Are these concerns mainly:

From your own observation

Relayed to you by customers

Both

6. Has the packaging affected your business in any of the following ways? (Select all that apply)

Customer returns or refund requests

Hesitancy to reorder

Reduced repeat customer sales

No noticeable impact

Other (please specify)

7. Which packaging format do you or your customers prefer for the moisturiser range?

Airless pump

Jar

8. Any additional comments or suggestions on the packaging?

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